Privacy Statement

1. Overview

Our commitment is to safeguard your personal details and uphold your privacy. This Privacy Policy outlines how we gather, utilize, share, and secure your information when you access our site, book services, or engage with our offerings online or in person.

2. Data We Gather

We might gather these categories of data:

Identifiable Information

  • Full Name

  • Email Address

  • Contact Number

  • Postal Address

  • Payment Information (handled securely through external services)

  • Official ID (for age and identity validation if needed)

Reservation & Activity Data

  • Booking History

  • Preferences and Requests

  • Service Usage on Site (like spa, dining, gaming)

Technical Data

  • IP Address

  • Device and Browser Type

  • Cookies and Tracking Methods

  • Site Interaction Data (such as pages viewed, interactions)

3. Utilization of Your Data

We utilize your data for these aims:

  • To handle reservations and bookings

  • To authenticate your identity and age

  • To conduct secure payment processing

  • To customize your experience

  • To dispatch booking confirmations and alerts

  • To deliver customer service

  • To enhance our site and offerings

  • To adhere to legal and regulatory requirements

4. Information Sharing

We do not trade your personal details. Nonetheless, we might share them with:

  • Reliable service partners (like payment handlers, support tools)

  • Government or legal bodies, as legally mandated

  • Partners for marketing, solely with your approval

5. Cookies and Tracking Methods

We utilize cookies to improve your visit, study site traffic, and deliver tailored content. You can adjust your cookie settings via your browser.

6. Data Protection

We apply industry-standard protections to shield your information from unauthorized access, loss, or misuse. Payment processes are encrypted and handled securely.

7. Your Entitlements

Based on your jurisdiction, you might have rights to:

  • Review your personal data

  • Amend or correct inaccuracies

  • Ask for data deletion

  • Revoke consent for specific uses

  • Object to or limit data processing

To exercise these rights, reach out to us using the contact details below.

8. Data Storage

We keep your personal data as long as necessary for the purposes outlined in this policy, or as required by relevant laws.

9. Children’s Privacy

Our services target those 18 and older. We do not intentionally gather data from minors. If we identify that we’ve collected data from a child, we will promptly delete it.

10. Policy Modifications

We may revise this Privacy Policy occasionally. Updates will be posted on this page with a revised date. We recommend reviewing it periodically.

11. Contact Information

For questions or concerns about this Privacy Policy or your information, please reach out to us.